Samsung Note 9 screen brightness issue

[LauXueJun]

Dear All. Recently my phone screen brightness setting turn to very dim ( straight to lowest level) automatic in every situation, even at outdoor. Sometimes I even cannot see the content of my phone content. I try to turn to turn off adaptive brightness , but it will automatically turn on again  and the screen brightness turn in to low level again. What's happen with my phone ? Hope can get solution here 😩

[aimanaimran]

off automatic brightness. could be your note9 sensor have problem. or reset the settings. in doing so you will not lose any personal data

[LauXueJun]

Hi. how to rest the setting ya? what setting do you mean?

[aimanaimran]

go to Settings / Displays to off adaptive brightness.

if want to reset settings go to General Management / Reset / Reset Settings.

hope this will help.😀

[dz14alfa]

If you have installed the screen protector, it is possible that it is the reason because it hinders the light from reaching the sensor ambient light. I advise you to remove it.

[ezad3280]

Mine got tempered glass. No issue