I don't know what CSA2 game is - But did the crashing issue with it start recently? The Note4 has 32 Gig internal storage & 3 Gig RAM - It's not clear from your answer if you have enough storage left to play your game? If you suspect a virus - Do what I suggested a couple of times already - Backup your device & Factory Reset from Recovery.... There's nothing else to do except for testing it in Safe Mode. You still haven't said if you Rooted your device or not - But that could be useful information...
not sure what U mean by rooted but about 2 yrs ago i did factory reset and ill chek how much memory i have left and yes the CSR 2 crashing has been happening alot in the last yeat especially when thy do an update evry few months game dosnt wanne work its a car racing game i know other people are playing with no issues after their update but mine seems to always screw up for the first 10+ days after the update then thy seem to fix it but thos time its been the worse it has ever been i cant even get into the game it tries to load i see the game logo n then BAM it just keeps kicking me out
I typically perform a Factory Reset at LEAST once a year - Usually Twice a year - If it's been 2 years since you Factory Reset your device - I'd DEFINITELY start with that! IF you're not familiar with what "Rooted" is - Don't worry about it.
Hi Banditt, Please reboot your mobile device in safe mode and check if any 3rd party application is causing the issue. You can see a brief overview of your battery usage in Settings >> swipe to and touch Device care >> Touch Battery. You can also optimize your phone by following these directions: From Settings, swipe to and touch Device care. Touch Optimize now, and then touch Done.
Hi Banditt, Sorry for not mentioning it before. Please check the below steps to enter and exit Safe mode.
To enter Safe mode : 1-Turn the device off by holding the Power button until the option to Power Off appears on the screen. Tap Power off . 2-Press and Hold the Power and the Volume Down buttons at the same time, to turn the device on. Note : The Power key is on the right hand side of most Samsung phones, and the Volume Down will usually be on the left hand side. 3-When you see the Samsung logo appear on the screen, you can let go of the Power button while the device boots up. Make sure to keep holding the Volume Down button. 4-You will now be able to see Safe Mode down the near the bottom left of the screen.
To exit safe mode : There are 3 different ways to exit Safe Mode - all of them require the device to restart completely. 1-Hold Volume Down and Power for at least 5 seconds to force the device to restart. 2-Hold the Power button on the right hand side and select Restart on the screen. 3-Swipe down from the top of the screen to access the Notification panel. Select the notification Safe Mode is on and tap Turn Off on the prompt to restart the device.
