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04-16-2021 12:54 AM in
Galaxy Note- Mark as New
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04-16-2021 04:36 PM in
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04-29-2021 11:52 PM in
Galaxy NoteHey there, Ivan! How's your recent Galaxy experience? Were you able to get an update for your device? Some software device update may vary from carrier to carrier as to when will the release be. Also, delays in updates may mean that some fixes are being done to the updates before release so that users alike will get the best out of the device upon update. Thank you. Stay safe! :)
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05-06-2021 03:11 AM in
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05-06-2021 06:03 PM in
Galaxy NoteHey, Ivan. Good day! If your device is sim locked or registered in a postpaid plan, most likely that the carrier are the ones doing system roll-outs of the updates even though that Samsung PH already released them. Don't hesitate to coordinate with your carrier regarding this if you're on postpaid. Or give us a ring via TOLL-FREE MOBILE HOTLINE: #GALAXY (#425299), via TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864
Globe Toll Free : 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)
or via LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH
Hope these helps you out. Still, thank you for your unwavering support. Stay safe! God bless! :)
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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05-06-2021 06:11 PM (Last edited 05-06-2021 06:13 PM ) in
Galaxy Note