Original topic:

Screen flicker..or just random?

(Topic created on: 08-28-2020 06:35 PM)
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iFlYSoLo
Expert Level 5
Options
Galaxy Note
Note 20 ultra.. just happened today. Is this something to worry about? Do I call an exchange? Video attached.. thanks for all help. @CHMultimedia @SnowCat @TallMan

75 REPLIES 75
jassingh
Active Level 4
Galaxy Note
yes i agree with Cassidy its the same type diagnosis in samsung members app as of galaxy diagnostic app that we use at ASC
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iFlYSoLo
Expert Level 5
Galaxy Note
@jassingh checking all that as well. thank you
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Cassidy
Expert Level 5
Galaxy Note
Did you try with a fix 60hz refresh rate ?
My Note10+ was flickering also at the beginning...but always better to check with Samsung's support store
iFlYSoLo
Expert Level 5
Galaxy Note
I tried everything you both suggested and @Cassidy yes tried the 60hz. same thing..and i restarted. so does it mean there is something wrong with the phone?
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Cassidy
Expert Level 5
Galaxy Note
This is a comment from the Youtube video you provide ...Now, only support can tell you or Tallman and CHMultimedia
We are waiting with you...
jassingh
Active Level 4
Galaxy Note
i would recommend than taking it to nearest samsung experience store or ASC they will help you
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iFlYSoLo
Expert Level 5
Galaxy Note
oh man...I hope they don't give me hard time because I got it online..the closest one is Yorkdale and that's over an hour away
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jassingh
Active Level 4
Galaxy Note
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iFlYSoLo
Expert Level 5
Galaxy Note
@jassingh everything seems up to date.. I didn't get any update for web view. how else can I check it?
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jassingh
Active Level 4
Galaxy Note
did you tried clearing data and cache of this app
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