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Original topic:

Screen line after update

(Topic created on: 04-12-2024 04:02 AM)
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ChrisDadi2020
Active Level 3
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Galaxy Note
After the update this March 22, 2024 I suddenly noticed a dead pixel screen line on my Galaxy Note 20 Ultra 5G which is less than 3 years old. 
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8 Comments
TeamGalaxyDD
Moderator
Moderator
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Galaxy Note

Hey ChrisDadi2020,

Screen lines appear due to physical damage to the screen, and is not a software issue. It is possible that your device heated up significantly, enough to damage some sensitive components on your screen, however. 

Please bring your device to a Samsung Service Center for diagnosis and repair.

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ChrisDadi2020
Active Level 3
Galaxy Note
They're quoting me for Php13k for the repair... No way, I can buy many other decent brands out there rather than repair this overheating piece of exynos junk. Definitely my last Samsung phone, vertical lines on phone, and horizontal lines on TVs... Goodbye Samsung...
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ChrisDadi2020
Active Level 3
Galaxy Note
So the software update overheated my phone? Because it's the only thing running when this occurred.
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Kierstin
Beginner Level 2
Galaxy Note
Same here I'm just charging then suddenly I have green line on my screen
ChrisDadi2020
Active Level 3
Galaxy Note
Really disappointing to experience these types of defects on such expensive flagships...
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