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01-13-2020 03:18 PM in
Galaxy NoteHi Poetry,
This is Moderator from Samsung Members Community.
Thank you for reaching out to us on the matter.
Rest assure we will escalate your matter to the respective team for feedback and shall revert once we receive an update.
In the mean time, you can also reach our Customer Service via Live Chat or Call directly under the "Get Help" tab in Samsung Members app.
Once again, we thank you for your support we appreciate your patience and understanding.
Thank you.
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01-13-2020 11:05 PM in
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