Original topic:

Setting Froze after software update

(Topic created on: 01-22-2020 10:19 AM)
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markrico
Active Level 1
Options
Galaxy Note
I am using Note 9. After software update today, my setting froze. Anyone know how to rectify?
7 Comments
scinex
Expert Level 5
Galaxy Note
Hi. May I know what is your next step when the phone hangs? You restart the phone? Has the problem persist after the reset?
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markrico
Active Level 1
Galaxy Note
i tried everything as suggested fr the net like the soft reset n wiping partition cache but all fail. the only problem is the setting app.others works fine
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scinex
Expert Level 5
Galaxy Note
I think the best option now is to visit the nearest Samsung service centre, since most of recommended suggestions are already applied, but to no avail.
I'm sorry for you man.
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markrico
Active Level 1
Galaxy Note
i found this link n in safe mode i could access the setting but normal mode i cant. i think its firmware problem
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markrico
Active Level 1
Galaxy Note
last option is going to samsung service centre
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markrico
Active Level 1
Galaxy Note
my biggest worry is factory reset. my Google authenticator is not transferable unlike authy
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