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10-01-2021 10:03 PM in
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10-03-2021 12:16 PM in
Galaxy NoteThen setup your phone again without restore your data.
Test your camera again. If no issue or problem, that means software cause the problem. If problem still exist, that means hardware problem.
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10-03-2021 12:30 PM in
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10-05-2021 07:25 AM in
Galaxy NoteHi Kincaid, Please try the suggestions from Tallman and keep us posted.
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10-09-2021 06:19 PM in
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10-11-2021 10:47 AM in
Galaxy NoteHi, Please keep us posted with the results, and can reach out to us if you require further assistance.
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10-17-2021 01:32 PM in
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10-18-2021 12:28 PM in
Galaxy NoteHi, we suggest you back up and reset. Here are the steps to backup your data:
Backup from Samsung account--Apps > Settings > Cloud > Backup > Select the data > Back up now.
Backup from Google account--Apps > Settings > Backup and reset.
Here are the steps for factory reset, settings>>General management>>Reset>>Factory data reset>>Scroll down to the bottom and tap on Reset>> Delete All.
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