I have a Samsung note 20 ultra that I bought in the UAE. I used the Etisalat network provider while there. I've now moved to Canada and just yesterday went and got a koodo sim card. The woman at the desk couldn't get it to work with my phone but said I could take the sim and see if I could do anything. I've been trying for a while now but can't get it to work. The phone recognises there is a sim card in, but doesn't have any info on the sim card and I can't use data or make calls. I've tried resetting network settings, restarting the phone. Nothing works. Any suggestions, or should I just cancel this sim with koodo and get a different sim from a different provider?
