Original topic:

Storage Space

(Topic created on: 08-07-2020 11:34 AM)
668 Views
bett3r
Active Level 9
Options
Galaxy Note
I have a notification saying that 64GB phone's internal space is about to run out. Device Care don't helped much only 500Mb at most. I moved my camera photos and videos to my computer and it only cleared 4GB. I noticed in Storage Analysis "other" folder has taken 52GB portion (I can't seem to attach screenshot in here). What is "other"? I can't find it through Smart Switch and I did go through all folders but there's no large files in there either. 
0 Likes

1 Solution


Accepted Solutions
Solution
Cassidy
Expert Level 5
Galaxy Note

Now than you save most important on a computer or on a Cloud, it's time to make a Factory  Reset. Reinstall one by one your applications,  don't reinstall a full back-up made by Samsung Smart Switch .

Many application took a lot of space, just restore what's necessary

View solution in context

6 Comments
Solution
Cassidy
Expert Level 5
Galaxy Note

Now than you save most important on a computer or on a Cloud, it's time to make a Factory  Reset. Reinstall one by one your applications,  don't reinstall a full back-up made by Samsung Smart Switch .

Many application took a lot of space, just restore what's necessary

bett3r
Active Level 9
Galaxy Note
Like manually? That will definitely take a lot of time lol
0 Likes
Cassidy
Expert Level 5
Galaxy Note

Bett3r

 

I know

keagan
Moderator
Moderator
Options
Galaxy Note

Thanks Cassidy.

Hi bett3r, Please backup your data and perform factory reset as suggested by Cassidy. Let us know if the issue got resolved.

0 Likes
bett3r
Active Level 9
Galaxy Note
Just an update, I (finally) had time to factory reset my phone yesterday. Instantly, my phone gained 30+ GB of extra internal storage. It's just a bit of hassle since I have to re-login every single apps since Samsung Pass didn't do its job well.
0 Likes
Cassidy
Expert Level 5
Galaxy Note

Bett3r

But you have 30 gigs more ,now if you want to avoid this problem again, just install the necessary applications you r3ally need.

Click 👉 Accept as Solution 👈 when you find a solution that works for you.