storage

[jhojho23]

good day po.asko ko lang po kung saan makikita po tong 'others' sa storage ko ang laki po kasi ng nakakain nya. salamat po🙂🙂🙂

[Tsoinami]

Usually mga temporary files, cached data sa mga installed apps mo yan. I dont think makikita mo sya, but if ang goal mo is mabawasan, you can try to clear cache sa mga apps mo

[jhojho23]

laki po kasi nasa 50gb

[annie__]

Try to press the "i" symbol besides "Apps" then switch on the access for "My Files." Some of the data in "Other" will now show under "Apps."

[jhojho23]

installed apps po ba yan 'other' po?

[annie__]

Yes, it includes installed apps and other temporary files and cached data from apps (as Tsoinami mentioned) as well as other system files.

Once you allow access to "My Files" under "Apps," the installed apps will now be categorized on its own and will be separated from "Other" (which will become smaller now).

[TeamGalaxyRene]

Thank you,  jhojho23, for letting us know your inquiry here about where to locate and find the 'Other' in your Samsung Galaxy device storage.

Samsung Galaxy phones come with a large amount of internal storage capacity for you to save your pictures, videos, games, and apps.

The ‘Other’ storage category comes from apps you have installed on your smartphone or tablet, that don’t fall in to the other storage categories. It includes items such as system files, cached data and temporary files. Unfortunately, you can't delete these files directly from your device but you can help to clear it by deleting cache or app data. You can clear app data by:

Step 1. Open Settings.

Step 2. Tap Battery and device care.

Step 3. Tap Storage.

Please note: if you delete files from an app you often use, the app will run slower.

Step 4. Tap Apps.

Step 5. Choose an app and uninstall it as required.

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or Contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 22 111 [All Product, Landline]

Daily (8:00 AM to 8:00 PM)