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Original topic:

Thin Green line

(Topic created on: 11-30-2022 06:07 AM)
MaikoJasma
Beginner Level 3
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Galaxy Note
Good day, is anyone here experienced a thin green line on their note 20 ultra phone? I think this is not an isolated case.
3 Comments
TeamGalaxyRene
Moderator
Moderator
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Galaxy Note

Hello MaikoJasma,

Thanks for letting us know about your Samsung Galaxy Note 20 Ultra having issues with thin green lines on display and we apologize for the inconvenience it caused you.

I highly recommend that you bring it immediately to the nearest Samsung Authorized Service Center in your area in order to assess and restore it back to optimum performance.

https://www.samsung.com/ph/support/service-center/ 

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)

 

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GeloPlantito
Beginner Level 3
Galaxy Note
I have note 20 ultra 5G too after 2 years of usage green line appeared on the screen
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TeamGalaxyRene
Moderator
Moderator
Options
Galaxy Note

Hello GeloPlantito,

Sorry to hear that, about your experience with your Samsung Galaxy Note 20 Ultra 5G having issues with green line on screen and we apologize for the inconvenience it caused you.

We recommend that you bring it immediately to the nearest Samsung Authorized Service Center in your area. Rest assured that our Samsung Engineers/Technicians are competent to assess your device and offer solution to restore it up to optimum performance.

https://www.samsung.com/ph/support/service-center/

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
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