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Original topic:

VERTICAL GREEN LINE! WHAT THE **bleep**?!

(Topic created on: 02-14-2023 02:32 AM)
919 Views
merureng
Active Level 2
Options
Galaxy Note
Calling Samsung! What just happen?? Vertical green line suddenly appeared on my Samsung Note 20 ultra screen.. I didnt drop my phone. Im just scrolling then suddenly a light green appeared and as time goes by the line is darkening.. Ived search online and we are so many samsung users experiencing this problem after the software updates! Dont tell us that its a hardware problem! All of us experiencing it! Be responsible and do action about this issue please! DONT LET THIS PROBLEM LOSE OUR TRUST IN YOUR PRODUCTS.. IN YOUR COMPANY 
28 Comments
Khaled75
Expert Level 5
Galaxy Note
Bring it to a Samsung Service Center to have it checked. This is a common issue with Galaxy Note20 Ultra phones.
TeamGalaxyRene
Moderator
Moderator
Options
Galaxy Note

Hello merureng,

We are sorry to hear about your experience with the recent updates on your Samsung Galaxy Note 20 Ultra having issues with vertical green line on screen, and we apologize for the inconvenience it caused you. I understand where your frustration is coming from, if it happens to me, I will feel the same. 

I highly recommend bringing it immediately to the nearest Samsung Authorized Service Center in your area. Rest assured that our Samsung engineers and technicians are competent to assess it, provide solutions, and restore it to optimum performance.

https://www.samsung.com/ph/support/  

 

For more help and assistance, you may contact us via our online Samsung Customer Care support channels below.

 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
Stay safe and have a nice day ahead! Thank you for contacting Samsung.
0 Likes
Galaxy Note
please report

Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Display".
Step 4. Describe the problem in details and SEND.
Galaxy Note
again the more people will report the more samsung will see
Cefiro
Active Level 10
Galaxy Note
😫😫 S A M S U N G🥴🥴
0 Likes
Galaxy Note
Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Display".
Step 4. Describe the problem in details and SEND.

best people report so it will count
Cefiro
Active Level 10
Galaxy Note
Yes, I'm registered and counted in. What can we expect, Butete?
0 Likes
Galaxy Note
simple rule, the more affected users reports ,samsung gets flag and samsung take action
0 Likes
swellhead
Active Level 5
Galaxy Note
Kindly check this.......https://crast.net/46437/
This might help.