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02-14-2023 02:32 AM in
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02-14-2023 02:39 AM in
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02-14-2023 02:41 AM in
Galaxy NoteHello merureng,
We are sorry to hear about your experience with the recent updates on your Samsung Galaxy Note 20 Ultra having issues with vertical green line on screen, and we apologize for the inconvenience it caused you. I understand where your frustration is coming from, if it happens to me, I will feel the same.
I highly recommend bringing it immediately to the nearest Samsung Authorized Service Center in your area. Rest assured that our Samsung engineers and technicians are competent to assess it, provide solutions, and restore it to optimum performance.
https://www.samsung.com/ph/support/
For more help and assistance, you may contact us via our online Samsung Customer Care support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
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02-14-2023 03:04 AM in
Galaxy NoteMembers app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Display".
Step 4. Describe the problem in details and SEND.
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02-14-2023 03:13 AM in
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02-14-2023 04:08 AM in
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02-14-2023 04:21 AM in
Galaxy NoteStep 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Display".
Step 4. Describe the problem in details and SEND.
best people report so it will count
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02-14-2023 04:48 AM in
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02-14-2023 04:58 AM in
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02-14-2023 04:23 AM in
Galaxy NoteThis might help.