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07-17-2020 07:08 PM (Last edited 07-18-2020 07:20 AM by Kinsley ) in
Galaxy NoteSht Samsung this ismy last phone feom your brand.
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07-17-2020 07:39 PM in
Galaxy Note- Mark as New
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07-17-2020 08:16 PM in
Galaxy Note- Mark as New
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07-18-2020 02:32 AM in
Galaxy NoteHi FOKU,
As mentioned by Tallman, It was released earlier but due to the device resolution is unexpectedly changed it is stopped and Samsung is aware of this symptom that a limited number of Galaxy Note9 that updates the software to the latest version might experience the device resolution is unexpectedly changed so the screen to input PIN/Pattern/Password isn't shown properly. Regarding this, Samsung is scheduled to release new software to resolve this symptom. Therefore, please check for updates to your device regularly via the FOTA or Smart Switch PC.
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08-03-2020 07:23 PM in
Galaxy Note- Mark as New
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08-03-2020 08:41 PM in
Galaxy NoteHi FOKU,
We are working on this issue which causes the screen resolution change after the update.
Please wait for some time and check for updates for your device regularly via the FOTA or Smart Switch PC. Follow the below steps to Download and install the update when available.
Open Settings >> Tap Software update >> Tap Download and install.
Please Note: To automatically download software updates in the future, Tap the Auto-download over Wi-Fi switch.
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07-18-2020 07:52 AM in
Galaxy Note