When taking photo using Samsung Note 10+ then transferring onto the computer, then from the computer trying to apply tags in the properties, I received this error message:
Error code: 0x88982F52: There is too much metadata to be written to the bitmap.
Some images gives this error message when writing tags, and others seems okay.
The problem appears to be more apparent on images that are taken outdoors. Less of this problem when taken indoors. Also tagging videos, whether is taken outside or inside, have no problems. The GPS location is turned on at all times.
All Computers have this same problem.
This problem happened after the update on Jan 15 2020 or Feb 25 2020.
Had struggled very hard to communicate to Samsung Support, seems like they have no clue what I am talking about and there is no upper level support to reach out to.
Sounds more like a Microsoft issue than a Samsung issue.
If an operating system doesn't know what to do with metadata, you don't blame the company the put the metadata into the images, you blame the company that doesn't know what to do with it.
I am trying to get in touch with Samsung support because it was after an update of software from the phone I think 1-2 months ago, to the latest Android 10, that it starts showing this problem. Previously i never had this issue.
However thanks for the EXIF tool, let me look into this program.
Are you the moderator or related to Samsung Support?
I tried to contact Samsung Support and they give this ticket number - 2230916188.
I also told them that this problem occurred after a software update, 1-2 months ago. And this has not happened before. I also told them that I did a hard reset, to no avail.
I also have went into right click > properties > details, and edit the tag there too in the details tab, and still have this same problem error message. I highly suspect that the software in the Samsung phone is to blame for this, not Windows 10, because other computers have the same symptoms.