Hi Keagan

 

I submitted the error report through Samsung app, with the log.  I do this about 45 mins after I see this problem from cycling.

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Hi Keagan

 

So I have used the Samsung Members app to send an error report and they were not being helpful at all.  Please see attached screenshot of what they replied.

 

Screenshot_20201117-010254_Samsung Members.jpg

Obviously they made no effort to look at this link, which explains the entire details of the problem.  So what should we do?  And I have no idea if they even received the error report.

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