Original topic:

yellow screen

(Topic created on: 06-22-2020 01:15 PM)
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Shazwi13
Active Level 1
Options
Galaxy Note
My note9 suddenly irresponsive and the screen become yellowish. I have done the safe mode, resetting and so on, the problem still exist. It can be unseen when u make the display too high@too low. The note9 also heating frequently. Can anyone help me regarding this matter please.
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12 Comments
mobydick28
Active Level 5
Galaxy Note
** UPDATE ** 📢📢📢📣📣📣


Guys, as I said earlier I have created a form to consolidate all the users data so that we can show how severe the problem was.

It may take some time but please submit it without fail.

How more we can collect the data is depends on how close we are to get the solution.

Else, we can share all the data to public tech forums, so that they can raise the voice on behalf of us.

So, Please submit the form and share it as much as you can.

You can share it your region Samsung community, tech pages, Reddit, Quora on every platform where users can get connected.

If you feel I missed anything in form please let me know, I will add it and update the form.

Due to personal work it has been out a bit late. Sorry for that.

https://forms.gle/UQVUi8TDyQEckiWZ6

Please click the above link to open the form in a browser 👆👆👆

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Temporary Solutions Working As of Now

0)Enable Always On Display with Show Always Option
1) Try to Unlock Your devices with wrong finger, after 5 attempts it will ask you to unlock with PIN there you could get normal display.

1.1) To prevent the screen off you could install No Screen Off app from playstore. So that you could have normal display if fingerprint option worked.

2) Install below app from XDA Developers(Worked for most of all)

AMOLED PWMfree

3) Install below app from Playstore
OLED Saver

4) Without any apps or third party tools you can try to change the brightness through the bar in quick panel.

When brightness is below 20 you could get normal display without this discoloration or black bars. You couldn't use adaptive display here. So might be problem if you are outside.

We don't know this is coincidence hardware damage for all of us or a software glitch yet.

We haven't heard anything officially from Samsung yet.

They still behaving everytime when we complain they heard this issue for the first time.

Customers care chat, Community Forum, Emails, Samsung CEO Desk tried every possible way of communication but nothing got the proper response till now.

Hope for the Best & Thanks for joining. Let's help each other's 🙏

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Shazwi13
Active Level 1
Galaxy Note
tq..will do it👍tq for the efforts
mobydick28
Active Level 5
Galaxy Note
copy & paste this posts link in Samsung's fb page. make them famous, then they'll attend to our problem.
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