5G problem

[Mankaran]

Hey I recently moved in Canada and my Samsung s23 ultra model is basically Indian version. So , here I brought a new sim from Rogers it's 5G / 5G+ plan activate but in my phone doesn't work tell me how I can solve this issue 

[itsGill]

Hey mate, it won't work. The Indian S23 Ultra doesn't support the N71 5G band, and Rogers uses N71 for 5G. I think other providers use N71 too.

[Mankaran]

My Indian sim service is jio that time 5g works in my device 😐 I don't know how to solve this issue

[itsGill]

Yeah, Jio doesn't need the n71 band, and the Indian S23 Ultra doesn't have it (hardware-wise). But, the US and Canadian S23 Ultras do have the n71 band because telecom providers use it for 5G.

[Samsung_Ben]

Hi Mankaran, as other Members have explained,  you might find that 5G is not working on your device due to hardware differences in your device model. 

If you find their explanation useful, kindly take a moment to click 'Accept as Solution'.

[Vosgia]

Hello does this issue also apply to z fold 6 coming from europe ?

[Vosgia]

I'm in the same case than Makaran