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01-31-2023 11:50 PM in
Galaxy S- Mark as New
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01-31-2023 11:59 PM in
Galaxy SHello ancka,
Sorry to hear about your experience with your Samsung Galaxy S22 Ultra having crash issues while trying to add portrait effect in photo, and we apologize for the inconvenience it caused you.
Submit an error report through Samsung Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Application".
Step 4. Describe the problem in details and SEND.
How to submit an error report on Samsung Members app? | Samsung PH
For more help and assistance, you may contact us on our online Samsung Customer Care support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
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02-01-2023 12:28 AM in
Galaxy S