Original topic:

Android 14 Update

(Topic created on: 12-21-2023 08:13 AM)
1070 Views
Mr_K_
Active Level 1
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Galaxy S
Hi, When will we receive an update for S23FE snapdragon version(Canada)?
19 REPLIES 19
Ray1
Expert Level 3
Galaxy S

It was supposed to be available this past Tuesday

Have you checked for it

Mr_K_
Active Level 1
Galaxy S
Yes, I have checked. Still, no updates have been received yet. Has anyone else received updates?
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Samsung_Ben
Community Manager
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Galaxy S

Hi Mr_K_, if your S23 FE is tied to a specific carrier, you can check with your cellular carrier's website/online forum for your device's software update schedule. 

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Mr_K_
Active Level 1
Galaxy S
Yes, it's tied with fido. I'll check that.
Thank you.
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Mr_K_
Active Level 1
Galaxy S
In their forum, they mentioned December 19 as an update day for S23FE.
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RedDogRabbit
Expert Level 5
Galaxy S

Canadian Carriers don't have anything to do with Samsung's Android version updates! 

They all come directly from Samsung Canada Servers.

 

Ray1
Expert Level 3
Galaxy S

What is the model number of your phone found in Settings, about phone?

Did you receive it from a carrier, Samsung or Amazon?

Mr_K_
Active Level 1
Galaxy S
SM-S711W, I received it from Fido carrier. I also checked their forum; they mentioned the S23FE will get an update on December 19th.
Ray1
Expert Level 3
Galaxy S

Your device should definitely be able to receive the update with those specs and getting it from Fido so I guess keep checking for it