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Original topic:

Annoying Green Line

(Topic created on: 04-24-2023 01:08 AM)
1730 Views
Pip0Y
Beginner Level 5
Options
Galaxy S
Anybody experienced this vertical green line in the middle of the screen after the recent update?
What can be done about this? Thanks

image


23 Comments
Cefiro
Active Level 10
Galaxy S
Anong device ho yan?
0 Likes
Pip0Y
Beginner Level 5
Galaxy S
S21 Ultra 5G po....
0 Likes
Cefiro
Active Level 10
Galaxy S
Common screen problem yan sa S20 and S21 series, lately sa A models upon software updating. Perhaps Samsung did not study the damaging consequence of running an advance OS, hindi kaya ng old chipset. Unless, Samsung wants us to buy new phone 😄.

The only solution for the damaged screen is SCREEN REPLACEMENT, costing around 15K-20K.

Further discussion on this, check my old post bandang mid December 2022 and upward, or many other users' complaints. Search mo nalang.
Pip0Y
Beginner Level 5
Galaxy S
Just checked out your old posts. This seems going no where with samsung Philippines. Very dissapointing.

Ive had a very high regard to ìts Flagship phones. But now, looking at the threads, its kinda going nowhere.
TeamGalaxyRene
Moderator
Moderator
Options
Galaxy S

Hello Pip0Y,

We are sorry to hear about your experience with your Samsung Galaxy S21 Ultra 5G having issues with a vertical green line in the display, and we apologize for the inconvenience it caused you.

Having similar issues on my display will not only get me worried, but it will also affect how I use my device, so I know what you are feeling right now.

To have it assessed by our team of Samsung experts, I highly recommend bringing it to the nearest Samsung Authorized Service Center in your area.

https://www.samsung.com/ph/support/service-center/

 

or book an appointment with the Samsung Members app as follows:

Support > Book an appointment to set one.

 

Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.
Cefiro
Active Level 10
Galaxy S
I traded-in my damaged NOTE20-U to another Samsung flagship. Got 16.4k for it. I'm happy with my new S23-Ultra so far. I'm heavy user and demand my phone to work with my need. If you have the budget, get a new flagship. Consider the incident freak. Merong trade-in naman. Watch for the new Samsung offer.
Chnnns
Active Level 1
Galaxy S
Nagkaissue na ako ganyan din dati. Shinoulder ni samsung ang screen replacement fees.

Tapos heto na naman, 2nd time around. Nagkavertical line ulit tong phone ko. Frustrating talaga
Cefiro
Active Level 10
Galaxy S
Anong matutunan natin sa nangyari , even with replaced screen? SAMSUNG must advise users not to update the software. Hindi kaya talaga. Damaged ulit. Users will incur stress and expense. I suspect it's the EXYNOS used in Asian released phones. Nag overheat, putok and screen diode(?). Somebody, not Samsung, analyzed this technical problem in YT.
pete23
Active Level 2
Galaxy S
Pati yung snapdragon ko s20 plus