Original topic:

Aps not responding

(Topic created on: 09-23-2025 08:55 AM)
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pirattemobille
Active Level 8
Options
Galaxy S
Who else is having issues lately with apps not responding or going crazy, or even getting locked out of their Facebook account constant request for access codes Even after entering your password even if the apps are up to date, always the same stupid solution, robe re install, this is annoying, Bixby still isn't working as it should on voice commands, all Samsung says is do a factory reset each time, its a risk of loosing everything since the cloud's aren't working as they should, both google & Samsung, i say Samsung needs to go talk to google & see what's going on, this is a constant the more tiem goese on the more issues we have, all seems related to google since their last one ui update. Some security update indeed. 
14 REPLIES 14
RedDogRabbit
Expert Level 5
Galaxy S

If it's just a few apps, you could try Clearing BOTH Cache & Data for those apps.. 

You didn't mention if you tried Booting into Recovery & Wiping Cache from Recovery? 

But, no.. I'm not expert any issues on my S25 Ultra One UI V8.0. 

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Galaxy S
I tried the options, i even spike with Samsung support, always factory reset they give as a solution, i cleared the cahe i cleared the data in un instaled re installed the app's in question, problem persists, i have tried factory reset in the past with my s23 that i had the same problems with it did nothing, then after a while it fixed it's self only to return after 2 week's, not good, i think something is going on & the app's are getting hacked at the server level. I am not the only one with this issue. I had clients come toe last week with the same issues,
Even network coverage drops to zero then full, i reste network settings, no change, rhe problems keep getting worse, hevk even Bixby is acting up you call it it wakes up then closes before you can give a command, samsung supoort just keeps saying the same old story, factory reset, it dose nothing. You scan the phone for possible malaware or viruses the scan returns all good. I am starting to wonder are we really covered or is it just a useless program that dose a somewhat scan & can't find anything, we need better protection but it's always pay extra for it, this has to change. Samsung pays for access to the program tyat macafe offers but it's not finding anything, what a load of 💩🤦.
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RedDogRabbit
Expert Level 5
Galaxy S

Samsung Support is often clueless.. 

Don't remember if you said you sent an Error Report to Samsung? 

I've NEVER used any anti-virus software.. never had any issues.. 

Did you try Booting into Safe Mode to see if you still have issues? 

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Galaxy S
Did all the above
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Galaxy S
The issue is getting rampant, o have clients with the same issues, some even pay for macafe other's for northon, always same result, all is clean. But the problemes persist,
So i think somewhere the hacker's found how to hide the malaware & viruses from the security programs.
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Urmi
Moderator
Moderator
Options
Galaxy S

Hi pirattemobille,

Since you have already attempted all the recommended troubleshooting steps and the issue persists, we kindly request that you visit your nearest Samsung Service Center. Our service technician will be able to physically examine the device and provide further assistance to resolve the issue effectively.

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Galaxy S
I have no way of getting there. There way outside my town, i jave to pay almost $5.00 to go then again to return that's without counting the fact that the transit system doesn't take you near it, so again extra fee's, plus what ever fees the shop wants to charge, this is to much of a hassle, we need better solutions.
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Urmi
Moderator
Moderator
Options
Galaxy S

We understand your concern completely. As a final step, we kindly recommend performing a factory reset after ensuring that your data is backed up or transferred to another device. If the issue is due to a software glitch, a factory reset may help resolve it effectively.

However, if you prefer not to proceed with the factory reset, we suggest visiting your nearest Samsung Service Center. A qualified technician will be able to physically examine the device and provide further assistance. Unfortunately, we do not have any alternative solutions available in this case.

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RedDogRabbit
Expert Level 5
Galaxy S

I really don't understand what is happening with some devices..

I've been using Samsung devices for more than 14 years, and about half of that was testing Custom Roms for developers with Rooted devices, which are the most vulnerable.

I have NEVER used any anti-virus software, never been hacked, in part because I think that android devices are not getting hacked.. Android is very different from a Windows computer. 

Did you try Booting into Safe Mode? (don't remember if I asked you that before?). 

 

 

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