Original topic:

Battery draining s23+

(Topic created on: 07-19-2023 10:38 AM)
mrabid0001
Beginner Level 2
Options
Galaxy S
On July 18 2023 at morning I got software notification and I update software from that time my battery start draining I did apply safe mode even fir 3 hour I did check device care as well Nothing work. Is that a trick from Samsung to the customer's. 
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2 Comments
Galaxy S
Try Wipe Cache Partition after updates.

- Power off your phone
- Press and hold vol up and power key until you are in recovery mode
- use vol up and down to navigate
- select Wipe Cache Partition
- press power key to confirm
- click yes
- click reboot system
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Helenna
Moderator
Moderator
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Galaxy S

Hi, we recommend you to try the steps provided by Tallman to perform Wipe Cache partition and see if the battery draining issue is resolved.

Thank you.

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