Resolved! Solved

Original topic:

Bixby problems

(Topic created on: 11-26-2022 08:58 AM)
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RonalPeña
Active Level 4
Options
Galaxy S
Before I could turn my tv on and off with bixby, now I can't
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2 Solutions


Accepted Solutions
Solution
Nylah
Moderator
Moderator
Options
Galaxy S

Hi, please try to Reset Bixby and check if the issue is solved.

To reset Bixby, navigate to and open Settings.

Tap Apps, and then swipe to and select Bixby Voice.

Tap Storage, and then tap Clear data.

Tap OK to confirm, but remember, all your previous Bixby data will be reset.

Next, tap Clear cache to completely refresh Bixby.

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Solution
Nylah
Moderator
Moderator
Options
Galaxy S

Hi, we are good to hear that your issue has been resolved.

Kindly get back to us if you require any further assistance.

Please take the time to accept the comment that you find helpful as a solution by clicking on 3 dots and tap on "Accept as Solution" and help others with the same query.

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3 REPLIES 3
Solution
Nylah
Moderator
Moderator
Options
Galaxy S

Hi, please try to Reset Bixby and check if the issue is solved.

To reset Bixby, navigate to and open Settings.

Tap Apps, and then swipe to and select Bixby Voice.

Tap Storage, and then tap Clear data.

Tap OK to confirm, but remember, all your previous Bixby data will be reset.

Next, tap Clear cache to completely refresh Bixby.

RonalPeña
Active Level 4
Galaxy S
Thank you very much, now it works
Solution
Nylah
Moderator
Moderator
Options
Galaxy S

Hi, we are good to hear that your issue has been resolved.

Kindly get back to us if you require any further assistance.

Please take the time to accept the comment that you find helpful as a solution by clicking on 3 dots and tap on "Accept as Solution" and help others with the same query.