Original topic:

Blurry Screen Shots

(Topic created on: 02-21-2020 09:41 PM)
JeffieDH
Active Level 1
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Galaxy S
Why are screen shots blurry when I text?  Solution? 
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9 Comments
CHMultimedia
Expert Level 5
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Galaxy S
First, welcome. We are people here, not machines.

Second, you mean that when you send screenshots via MMS, they are blurry? That's a carrier limitation. Probably your carrier has decided to cap each image sent via MMS to a 100KB limit. Contact them for more details
JeffieDH
Active Level 1
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Galaxy S
Thanks!
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Cuxle
Active Level 1
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Galaxy S
nope. I could view the screenshot in my gallery itself, discord, snapchat, etc and its still blurry.
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SamAnna
Active Level 7
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Galaxy S
If you have S10, some people experience that. there is just one painful solution, go to setting and reset all settings! All settings including Wi-Fi and BT back to factory default however fixed blurry screenshots.
https://us.community.samsung.com/t5/Galaxy-S10/S10-Blurry-screen-through-messages/m-p/766298#M29131
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JeffieDH
Active Level 1
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Galaxy S
Mmm very odd!
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Galaxy S
are you using the scroll screenshot??
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JeffieDH
Active Level 1
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Galaxy S
No sir.
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Kinsley
Moderator
Moderator
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Galaxy S

Hi JeffieDH,

 

The blurry image problem is from your cellular network. When you send a text or video through MMS, your images and videos are likely to be greatly compressed. Different cell phone carriers have different standards as to what is allowed to be sent without being compressed. As @CHMultimedia mentioned, contact carrier for further details.

 

Thanks,

Kinsley

SamAnna
Active Level 7
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Galaxy S
He mentioned that it is same blurry photo in gallery too! it is not related to MMS/SMS size cap.
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