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Original topic:

Burnt out screen from s20 ultra processor

(Topic created on: 06-04-2021 11:58 PM)
177 Views
DavidLee77
Beginner Level 2
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Galaxy S

Samsung when developing huge processor should provide more protection for screen burnt out. It's slightly over 1 year and warranty don't apply anymore. The repairs come up to almost sgd400 on top of 1K+ price tag. Honestly is there a time bomb inside the processor and will trigger off after its warranty period. 

3 Comments
SamsungNantakkumar
Moderator
Moderator
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Galaxy S

Hello DavidLee77. I am Faiz from Samsung.

We're sorry to learn of your experience. Thank you for your feedback and we'll be sure to share this with the team for review and improvement. If you require further assistance with your Galaxy S20 Ultra, do make an appointment to visit our service centre - https://www.samsung.com/sg/support/your-service/main/ where our service engineer will be able to help.

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Xandros
Beginner Level 2
Galaxy S
Same thing seems to happen to my S20+ screen is flickerring now exactly same scenario. Now on Samsung Dex to find solution, really surprised that found this post. This is absurd no. Now will need to go to service center. crazy.
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edmundism
Beginner Level 2
Galaxy S

Same here. Flickering with a green tint, then the whole screen turned white and green. Can only use the phone through DeX. 

https://www.youtube.com/watch?v=SdAlJF_-w4Q&t=7s

Apparently a widespread issue from many countries. 

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