Camera not scanning documents

[M_R_M_XL]

I'm having an issue trying to enable the function on the camera that allows you to scan documents as a PDF. When I go to the setting to enable it. It says that it's not available in the picture's current size, which doesn't make any sense. I've tried changing from three point 42 nineteen.By 62 fullWhen I go to the setting to enable it. It says that it's not available in the picture's current size, which doesn't make any sense. I've tried changing from 3.4 to 19.6 to full it still will not let me enable the feature

[Mat_G_Gagnon]

I think it is with the resolution that you have. Select 12 Mp instead of 50 or 100. Then it should work.

[M_R_M_XL]

Perfect that worked

[Mat_G_Gagnon]

I'm glad it did. 😉

[Tallman]

Good to know changing resolution can disable the document scan function.

Can you click 3 dots on the top right corner of Mat_G_Gagnon post and select Accept Solution. Therefore other members can search this solution in the future. Thanks.

[Helenna]

Hi M_R_M_XL,

Glad to hear that the above steps by Mat_G_Gagnon worked for you! Please take the time to accept the comment that you find helpful as a solution by clicking on 3 dots and tap on "Accept as Solution" and help others with the same query.

Thank you Mat_G_Gagnon.