Original topic:

Camera Problem

(Topic created on: 12-02-2023 01:35 AM)
2258 Views
TheOneAndOnlySpecial
Active Level 2
Options
Galaxy S
Hi everyone,
I recently got the S23 ultra (I'm in Australia and on thr most recent update as of the 2nd of December) and I've been having problems with thr camera. When I go into video mode, the OIS (Optical Image Stabilisation) vibrates and makes a funny sound. When reviewing the video, I hear a distinct buzzing noise and the camera shakes so much that everything appears blurry. 
Here is a link to the video of what is happening:
The funny thing about it is that it is only the diagonals and not the horizontal or the vertical. I'm wondering if this is a hardware or software issue as I just got the phone and immediately updated to the newest software so it could be a bug. I think it's a software issue because this problem doesn't happen when I'm in photo mode and wave it around like i did. 
If anyone has any suggestions for how to fix this, or of they have encountered the same problem, just reply. 
Regards,
TheOneAndOnlySpecial 
21 REPLIES 21
Galaxy S
Hi David, out of curiosity, how often does the issue occur? For me, the issue is still present, but a lot harder to recreate now.
0 Likes
harryjhn
Active Level 3
Galaxy S
Is this still persistent ? Or solved?
0 Likes
Galaxy S
The issue is still there, but samsung offered to fix it for me if I sent it in, but I haven't had the chance yet
0 Likes
harryjhn
Active Level 3
Galaxy S
Thanks for letting me know. It's so frustrating that it's happening on its flagship models. Samsung should
0 Likes
harryjhn
Active Level 3
Galaxy S
Did you update update the software after this problem was noticed?. I got this problem after updating my phone. Iam really hoping that this a software issue.
0 Likes
Galaxy S
I got my phone and updated from one ui 5.1 to one ui 6. I pretty much immediately updated it, so I'm not sure if it is software or hardware, but when I've updated my phone to newer versions of one ui 6, the issue has gotten harder to recreate, but it is still there
0 Likes
harryjhn
Active Level 3
Galaxy S
Thanks for letting me know.
0 Likes
harryjhn
Active Level 3
Galaxy S
@TheOneAndOnlySpecial just wanna let you know that my phone has been fixed. They replaced all the cameras
0 Likes
SR___7
Active Level 3
Galaxy S
I am experiencing the same issue. Have you got your fixed?
0 Likes
Galaxy S
They offered me free repair if I sent it in l, but I haven't yet
0 Likes