Original topic:

can not connect Samsung Gallery to Onedrive

(Topic created on: 05-16-2020 12:02 PM)
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Siqiuyi
Active Level 4
Options
Galaxy S
Like the title.
Evert time I try to connect them. It says a technical error.

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10 Comments
keagan
Moderator
Moderator
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Galaxy S

Hi Siqiuyi, Could you please let us know the model number of your Samsung device?

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Siqiuyi
Active Level 4
Galaxy S
SM-G973W
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Siqiuyi
Active Level 4
Galaxy S
turned off. still the same. and I am not using VPN
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Galaxy S
If you have 2 step verification enabled - Turn it OFF for the moment & see if you can connect.
Also if you're using a VPN etc - Whitelist One Drive.
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Siqiuyi
Active Level 4
Galaxy S
turned off. still the same. and I am not using VPN
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Galaxy S
Are you "Roaming" - The Letter "R" above the Signal Icon?

You may have disabled the connection to Allow the Gallery to Connect to One Drive while you are Roaming....

It COULD also just be what it says - Microsoft is having a technical issue for you?

BUT no issues for me to connect to One Drive with my S10+ One UI V2.1.
Siqiuyi
Active Level 4
Galaxy S
retried and it works. pull out my card from another country and pull back sim card in Canada. it works now.
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Siqiuyi
Active Level 4
Galaxy S
thanks.
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Siqiuyi
Active Level 4
Galaxy S
okay. will try.
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