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01-28-2024 06:42 AM in
Galaxy SIt doesn't even say anything, it just starts going like "creating secure folder" and then just every app closes, and the folder doesn't create, but it doesn't show any error or something similar to it, it just closes. How do I fix that?
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01-28-2024 06:57 AM in
Galaxy SWhat device & One UI version is running on your device?
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01-28-2024 07:00 AM in
Galaxy SGalaxy S9+
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01-28-2024 07:03 AM in
Galaxy SIt's a Canadian S9+?
Not Rooted or anything?
If the above is true, quick answer would be to see if a Factory Reset fixes the issue for you?
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01-28-2024 07:10 AM in
Galaxy SIt's an DTM S9+ but I live in Russia, I think the problem is the version of Secure Folder, which is 1.50 and I can't really update it because of the country, I guess
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01-28-2024 07:12 AM in
Galaxy SAs this is Samsung Members Canada, don't think that we can really offer any help.
🇺🇦

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01-29-2024 11:52 AM in
Galaxy SHi, I see that we have only access to Canadian model devices and the device you’re referring to is Russia model, but please do not worry, I’ll help you with the link or a contact number and the concerned team will help you with further, as the specifications and features different from country to country.
https://www.samsung.com/ru/support/
