Original topic:

Can't sign up in Samsung **bleep** app.

(Topic created on: 09-19-2022 01:54 PM)
213 Views
TIFANO
Beginner Level 2
Options
Galaxy S

image

When I sign up it said that I'm not connected to the internet 
4 Comments
RedDogRabbit
Expert Level 5
Galaxy S

Are you using any Ad-Blockers, VPN etc?

What account are you trying to create? 

Some sites use analytics, and you will likely see that message.

If you are, either turn off the Ad-Blockers, or White list the site. 

Axton
Moderator
Moderator
Options
Galaxy S

Hi, we kindly request you to check for the updates for the application in which you are trying to sign up.
Open Settings app >> Tap Apps >> tap the browser app or application you want >> Tap Storage >> Tap Clear cache and then clear data.
If you clear the data it will reset the app to its default. Restart the device and check for the problem. 

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KingstonL
Active Level 3
Galaxy S
Did you download the Samsung Wallet app apk from the internet? If so, you'll have to wait until the official release.
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RedDogRabbit
Expert Level 5
Galaxy S

Don't think that it's Samsung Wallet. 

They would not see that error. I'm pretty sure that it's Ad-Blockers because of Analytics.

Unsupported Samsung Wallet would likely show this 👇🏻

Screenshot_20220920_061005.jpg

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