Hi, If you are getting the “Moisture has been detected” warning, it’s doesn’t mean that your Samsung phone was in direct contact with water. Most of the time, the charging error might be caused by a very humid atmosphere and sweating if you live in a hot area. The presence of dirt in the USB port of your Samsung device might also cause charging issues.
If you are having problems with charging your Samsung Galaxy smartphone, it may be due to one of the following reasons:
- The charging port is wet or it has moisture residuals.
- Dust particles have build up inside the USB port.
- The charging port has been damaged due to corrosion, or the use of incompatible charging accessories.
Use a soft dry cloth to gently wipe your Samsung phone and shake it while keeping the charging port down. Then place it in the open air or under the ceiling fan for some time so that the moisture evaporates.
Please try using a different USB C Type C cable to charge your phone. Doing so will rule out the possibility of a damaged USB port. If the moisture detected bug has disappeared, it’s time to get a new charging cable.
Boot into the Safe Mode: Safe Mode is a diagnostic tool for Android devices. If you noticed that you started getting the “Moisture has been detected” warning right after installing an app, this tip might help you. A rouge 3rd-party app might trigger serious problems including the moisture bug. Reboot your Samsung device into the Safe Mode and plug in the charging cable. If you no longer get the moisture detected error, it means the real culprit is some recently installed app. You can uninstall the suspicious apps one by one in the Safe Mode and fix the charging issue.
If still the issue persists try to visit the Samsung authorized service center by the link given below to get it fixed.
- Power off your phone
- Press and hold vol up and power key until you are in recovery mode
- use vol up and down to navigate
- select Wipe Cache Partition
- press power key to confirm
- click yes
- click reboot system
I have this same issue on 2 Samsung phones. S20+ and now S23 Galaxy Ultra. I literally plugged my phone IN to install the update and post update it was warning me to unplug because of moisture or foreign material in the charging port. I believe this is a BUG that has been introduced by the latest OS update. Have you had any luck resolving this?
I have now note 10+(expensive) not old yet, after update android 13 it stop to work. Same time my spouse galaxy a71 stop to work perfectly. We buy those same day. This is grazy how they but us buy by period new telephone. I am just only know how i get everything of my phone and now need to buy new that get everything to work good. Money goes from us to...
I am having similar issues on my s23 Ultra. Been having charging issues the last couple of weeks. Thought it might be the USB C port. Just updated my work phone s20FE over the weekend to the latest patch and now am having the exact same issues. It is driving me crazy that neither of them will charge correctly. Wireless charging works fine. Both my deices either don't charge, have the water in the port warning, or say USB device is not compatible. This is with 5 different chargers, 10+ USB cables and 4 different USB power banks. Beyond frustrating. I opened a ticket with Samsung and they had me take it to Best Buy geek squad and they did not see any issues or dirty port, plus I cleaned it really well. Also took it to ubreakifix office per Samsung. They also did not see any issues and just want to replace the USB port which I don't think will fix the issue and almost certainly it seems to be a software problem.
Exactly the same issue here with my S21 Ultra - I wish I saw that this was a common problem sooner.. Unfortunately, I've already had my charging port replaced which didn't solve the issue, then I thought it might be the battery so I also replaced the battery.
No fast/superfast charging and android auto also won't connect to the car. Like you, I've tried multiple cables and charging adapters (genuine samsung as well as third party) and even bought a new ones.
Still no resolve.
It's 100% absolutely software related. It has to be because all of these things worked fine before and still work fine with my wife's phone (iPhone).
I have the same issue. Phone worked perfectly for 2yrs then after the last update or the one right before it, the charging port stopped charg6unless I turned the phone off then on. USB flash drives used to work, now I get an alert that USB device is connected/disconnected. I cannot change USB options in settings either. Did a factory reset and phone worked great, like brand new. ...Until it updated. Now the USB issue is back.