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Original topic:

Check your charger conenction - S24+

(Topic created on: 02-18-2024 01:28 AM)
758 Views
tonyjross
Beginner Level 2
Options
Galaxy S

I keep getting this with known working cables on my brand new S24+.

I have to remove and insert the cable 4 to 5 times for it to work. 

If I use the same cable with any other device it's fine.

Check your charger connection

Make sure the cable and charger are properly connected. If this happens frequently, try replacing the charging cable.

Screenshot 2024-02-18 at 7.50.24 pm.jpg

8 Comments
Pipiyok
Active Level 8
Galaxy S
Maybe the broken is adaptor

You can try other adaptor
0 Likes
tonyjross
Beginner Level 2
Galaxy S

This adaptor has worked with my Huawei phone for years. The cables I've tested it with work with multiple devices. 

3279163723
Beginner Level 4
Galaxy S

1000104602.jpg

0 Likes
Galaxy S
Is that the new cable that comes with your new s24+, or your old cable?
tonyjross
Beginner Level 2
Galaxy S

They are recently purchased cables. The cable that comes with the phone is too short to use on a daily basis. 

Maybe Samsung are recognising cable circuits not made by them and artificially failing them?

I read in another thread that if you use the Samsung Smart Switch app to copy data to a new phone this can happen and it's a software bug. I'm not wiping my phone to test it though, that would be time consuming and pointless. I'd only need to use the app to get all my contacts etc back on the phone.

Galaxy S
Try using the included ssnsung cable. Most of the accessories of samsung is proprietary, same with other brands.
0 Likes
PUFFY_AmiYumi
Active Level 10
Galaxy S
what type of adaptor are u using?
0 Likes
psygorn
Active Level 6
Galaxy S
I think its the adaptor you said it works with huawei, huawei charger have different protocols for wats and voltages i remeber, i used my sisters huawei charger to charge my s23 ultra and i cant get fast charge even though the charger says its up to 100w
0 Likes