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Original topic:

Condensation on Lens

(Topic created on: 03-04-2022 11:52 PM)
3184 Views
Hammer8567
Active Level 1
Options
Galaxy S
First day I got my S22 Ultra the lens have condensation after I got off from my car. Called up Samsung they refuse to do an exchange. Insist I go and have the phone evaluate at the service center. What a lousy experience! 

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16 Comments
JP19
Expert Level 3
Galaxy S
Wah like that how he knows that it's back to water resistant.. anyway, there's one app in Play Store called Water Resistance Tester. It uses your phone's barometer to measure the pressure. It should match around the average pressure. If it's not intact, the pressure shown will be much lower.
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Hammer8567
Active Level 1
Galaxy S
He says as long as use original seal and with the jig to compress the phone should be confirm sealed. But even I repaired my previous notes I never encounter any condensation.
JP19
Expert Level 3
Galaxy S
Most likely is manufacturer defect, one in many devices that never had its back cover sealed properly and air could seep through. Good thing, u haven't tried exposing the phone to water. If not, gg. And they could deem it as water damaged and disputing whether it's self damage or manufactured defect will be harder.
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JP19
Expert Level 3
Galaxy S
Have u tried the Water Resistance Tester app?
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JP19
Expert Level 3
Galaxy S
Just a gauge only. Screenshot_20220306-112732_Water Resistance Tester.jpg
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Hammer8567
Active Level 1
Galaxy S
Ok back from Samsung service center. They says it's normal and refuse to exchange or repair for me. They says as long as phone is not tempered with or repair outside or no physical damage they will honour the warranty if the moisture cause the phone to mulfunction.
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Colonel_burron
Beginner Level 3
Galaxy S

Mine is doing the same. I'm in gran Canaria on holiday and pictures are all blurry. I have it on two lenses. Samsung repaired my damaged screen a few months ago. I'm going to push for repair/replacement or threaten court action.

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