Desperate for help

[macca84]

For a long time now I've had issued relating to strange apps and permissions on my device. I keep getting asked for error logs but I'm just asking the community. Even after a factory reset and my device being a personal device....apps like Knox mpos that state not ofr the end user....why are they on the phone?

Are these apps and custom app notifications normal? Why would malware detection be silent?

Desperate for a resolution

Regards

Pearce 

[Troubadour]

Go through that list you show here, click on most of them and turn off, except for those that seem important.
Also check your settings re downloaded apps and restrict to Play Store only. Install a virus malware program like Antimalware or AVG. Run regularly if you have the free version. Buy if you want automatic scanning. Take a note of any still coming in and try to identify a pattern so you can inform this forum or contact support, click bottom right of Community page (Support), probably post Christmas. Consider Googling.

[macca84]

Hi everyone

An update,

Performed one more factory reset, but with one difference, did not connect to home wifi before starting the clean slate.

Haven't connected since and have had no issues. Spoke with a friend in IT and it's not uncommon for 3rd parties in this grubby field to gain access through the original comprised action then remain on the home wifi regaining access over and over. I've since gained a full security package with bit defender and have had no further hiccups. Obviously then reset home routers etc.

Just food for though for anyone out there in the same pickle.