We heard your voice, please wait patiently with us,
Samsung is scheduled to release a software update to resolve the symptom soon.
We recommended to follow the below tips to send and receive the files properly with dual messenger of WhatsApp.
To send the files saved on device to other party.
: Select the target files that you want to share via Gallery or My File > Tap Share > Choose 2nd WhatsApp.
We apologies for any inconvenience caused, we will feedback your voice to our management.