Resolved! Solved

Original topic:

E-mail syncing

(Topic created on: 05-18-2024 02:46 AM)
380 Views
Oldman
Active Level 4
Options
Galaxy S
My Samsung e-mail app keeps syncing. Does anyone know of a permanent fix??

1 Solution


Accepted Solutions
Solution
RedDogRabbit
Expert Level 5
Galaxy S

Try this:

Go to Settings & Search for "Optimize".

You should see this:

Screenshot_20240518_081236.jpg

You could also Go to Settings & Scroll down to Battery & Add Samsung Email to "Sleeping Apps".

Or, don't Reboot after you change Samsung Email to Restricted..

View solution in context

0 Likes
9 Comments
RedDogRabbit
Expert Level 5
Galaxy S

Go to Settings > Apps Search for Samsung Email & Click on it > Scroll down to "Battery" and ensure that it's either on "Optimized" or "Restricted". Note the warning if it's Set to "Restricted".

 

Screenshot_20240518_060157.jpg

Screenshot_20240518_060224.jpg

0 Likes
Oldman
Active Level 4
Galaxy S
Did that, thanks. But when I restart the phone it comes back, samething happens with turning notifications off then on.
0 Likes
RedDogRabbit
Expert Level 5
Galaxy S

Is Samsung Email set to "Unrestricted" after you Reboot, or change the Notification for it? 

 

0 Likes
Oldman
Active Level 4
Galaxy S
After rebooting it goes back to unrestricted
0 Likes
Solution
RedDogRabbit
Expert Level 5
Galaxy S

Try this:

Go to Settings & Search for "Optimize".

You should see this:

Screenshot_20240518_081236.jpg

You could also Go to Settings & Scroll down to Battery & Add Samsung Email to "Sleeping Apps".

Or, don't Reboot after you change Samsung Email to Restricted..

0 Likes
Oldman
Active Level 4
Galaxy S
Thank you for your time.e
hannue17
Beginner Level 2
Galaxy S

Samsung S24 this solution does not work. Go to apkmirror and find the previous version. It is working. I hope Samsung make some progress with the new version and soon.

0 Likes
Joce1
Expert Level 2
Galaxy S
Long press on the notification and delete
Helenna
Moderator
Moderator
Options
Galaxy S

Hi, we are glad to see that your issue has been resolved and the RedDogRabbit steps worked for you.

Please get back to us if you require any other assistance in the future.

Thank you RedDogRabbit.

0 Likes