Original topic:

Expert raw on Galaxy S24 Ultra produces unusable images

(Topic created on: 02-19-2024 11:11 AM)
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olivek
Active Level 2
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Galaxy S
The white balance and tint are completely ruined by processing. Even with the "raw file," the colours are so distorted they cannot be brought back. 

Absolute garbage images on all resolutions and zoom levels
Watch how the amazing expert raw app turns a normal-looking image into utter unusable ****te


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5 Comments
fjody35
Active Level 1
Galaxy S
is S24my J6
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olivek
Active Level 2
Galaxy S
What
Helenna
Moderator
Moderator
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Galaxy S

Hi, Galaxy S24 series model has been adjusted colors and brightness for more accurate and comfortable vision while using.

It has made some changes to the display technology to offer a more natural viewing experience, so you may notice differences in color depth when compared to older devices.

This concept of behavior on the display is and intended color adjustment and is not a defect of the product, so you can use it with confidence.

To provide our customers with the best possible experience, we value customer feedback and continually improve our software (UX) as market and consumer interests evolve.

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olivek
Active Level 2
Galaxy S
Hi Helenna,

Why are you spamming my post about Expert Raw with a copy-paste reply responding to people's dissatisfaction with the S24 Ultra's vivid screen mode?

I'm not talking about the vivid screen mode. Does Samsung actually pay you to go to every post about the S24 Ultra and reply with the same exact comment about the screen colour?

What can you tell me about this defect in the Expert Raw app?
Roman426
Beginner Level 2
Galaxy S

20240210_234723.jpg

Agree. Look at my terrible image. IOS 200, 4''.