I cannot connect my factory reset S22ultra to Smart Switch to download backups. The process to confirm my ID requires me to sign in and request a code to my mobile which I cannot access. The Google id verification process option also ends with it sending a code to the mobile which I am locked out of.
Smart Switch required downloading a Microsoft version that would not allow a cable download at all. Using WiFi to do this snared me back into the id verification circus.
I had no issues using previous versions of Smart Switch with cable to backups on my PC.
My mobile required a factory reset as the pin stopped unlocking it.
Download Smart Switch (PC version) * Go to: https://www.samsung.com/au/apps/smart-switch/ * Click “Get Smart Switch for PC” (do not use Microsoft Store version) * Install it on your PC
Connect Your S22 Ultra via USB (original cable, or one with data lines) * Open Smart Switch on PC * Wait for device detection
2. Bypass 2FA Loop (Samsung / Google Verification)
Insert SIM into Another Phone * Receive the 2FA code there
Complete Verification on S22 Ultra * Enter the code received on the other phone * Attempt account login
3. If You Can’t Receive SMS
Via Samsung Account Recovery on PC * Go to: https://account.samsung.com * Try “Use backup code” or “Try another way”
If you have a backup email/device with Samsung / Google logged in, use that
4. If Still Locked
Engage Samsung Support (AU) * https://www.samsung.com/au/support/contact/ * Or pop into your nearest Samsung service centre * Provide proof of ownership to request FRP (Factory Reset Protection) unlock or assistance
