Finally got my S23 ultra ! But abit disappointed !

[YOLO_CY]

I am happy that i organise to pick up my phone earlier than 24 february. Phone is amazing but !!!

I dint receive any phone call or SMS or website update.

FIRST , many of it preorder later than me but they got their phone. I get my pick up parcel tracking myself through live chat to track my parcel myself. Parcel arrive also no any update to me

Anyway tat day i guess only me to pick up at the biggest and most premium samsung experience store tat beside KLCC where

Senheng x Samsung Premium Experience Store @ Four Season

Then i arrive the shop and the staff passed me a DHL parcel just like those chose delivery dont have the feel of buying a RM6K phone😂 

IS OKAY 

SECOND, I got my box. I try to get a paper bag or any bag but they say no any bag can fit my box

SO

I carry the BIG BOX and SHOPPING for whole day. Really abit disappointed on samsung arrangement and the so call PREMIUM STORE experience.

Yes i carry this box to shopping whole day

[MastaFreak]

**bleep**, that's not nice. You pre-ordered from SenHeng, is that why you could get it earlier? Those pre-order from Samsung website need to wait longer?

[YOLO_CY]

nope. I pre ordered from samsung official website but chose to pick up at 4season biggest SES.

[MastaFreak]

I check my order everyday in the Samsung website but still shows processing. Need to chat with their customer service and verify if it's ready for collection?

[YOLO_CY]

You may check with live chat agent and get the parcel tracking code to trace yourself. The website and their shop staff is super slow update on the order status

[MastaFreak]

Thank you man. I just had a chat with them. The agent said mine is still shipping requested status.

[YOLO_CY]

Good luck bro. I PO on first day also got on saturday only

[MastaFreak]

Thanks bro! I PO on the 8th. Maybe I will get it by this Saturday 🤣

[Luqmanakim]

They really need to work on their customer support comms 😅 anyways congrats on your new device! Hope you enjoy using it!

[YOLO_CY]

Previously they did it well ! But this time really disappointed on this. I really carry the big box to shopping whole day