Original topic:

Fingerprint issue after 3.1 update

(Topic created on: 03-04-2021 02:30 AM)
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Cibi
Active Level 6
Options
Galaxy S
My one of the fingerprint was not matching after the update so I canceled all my saved fingerprints and added new ones. Now it is working.

I don't know why it was not matching after the update.
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4 Comments
RedDogRabbit
Expert Level 5
Galaxy S

It's almost to be expected, that some functions may not work the exact same way after a substantial update. Although in many ways, the update from One UI V3.0 to V3.1 are subtle, I'm not surprised by this. 

At the very least boot into recovery & wipe cache.

I always backup my phone with smart switch & factory reset after any android version update, but still wipe cache after every security patch update. 

vape
Active Level 10
Galaxy S
just to add to above, I would also del all fingerprints first before doing a cache wipe. than add each one back.
keagan
Moderator
Moderator
Options
Galaxy S

Hi Cibi, Glad to know that the issue got resolved. Please let us know if you need any further help.

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Cibi
Active Level 6
Galaxy S
thanks Guys. I am all good.