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02-07-2023 05:52 PM in
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02-07-2023 06:03 PM in
Galaxy SIf I bring my Samsung flagship under warranty to the US, then I get into screen trouble for example, will I be attended to, screen replaced if needed FREE of charge?

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02-07-2023 06:32 PM (Last edited 02-07-2023 06:33 PM ) in
Galaxy SHello imgnss,
We are sorry to hear about your experience with your Samsung Galaxy S22 Ultra having issues with flickering screens, and we apologize for the inconvenience it caused you.
Submit an error report through Samsung Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Display".
Step 4. Describe the problem in details and SEND.
How to submit an error report on Samsung Members app? | Samsung PH
If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung Engineers/Technicians are competent to assess your device with suggestions, and offer to provide prompt solutions to restore it up to optimum performance.
https://www.samsung.com/ph/support/service-center/
For more assistance and guidance, you may contact us on our online Samsung Customer Care support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
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02-07-2023 07:27 PM in
Galaxy SLike my Note20-Ultra, it got its 1st GREENLINE screen appearance after about 1 week of software updating to OneUI5.0/Android 13. Perhaps this software is too hot for Exynos chipset in our local release of the Note20-Ultra/S-20 Series phones. Why doesn't the SUPPORT here in SAMSUNG MEMBERS Community give us the technical explanation, sans their obligation to replace the damage screen?
Well imgnss, your S22-ultra is facing that possible trouble. Maybe yes, maybe not. Let SAMSUNG explain and fix it up. Their tech, our hard-earned money trusting them. Fair deal.
