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Original topic:

Flickering Screen — S22 Ultra

(Topic created on: 02-07-2023 05:52 PM)
Active Level 2
Galaxy S
Does anyone experience this with their S22 Ultra? I did not mishandled it, it just suddenly happened. 

Cover image

Active Level 8
Galaxy S
😳😳 Realistically, with all the hoopla of flagship phone, there's the RISK of trouble. The technology after all these years, have failures now and then. Just hoping it's under warranty.

If I bring my Samsung flagship under warranty to the US, then I get into screen trouble for example, will I be attended to, screen replaced if needed FREE of charge?
Galaxy S

Hello imgnss,

We are sorry to hear about your experience with your Samsung Galaxy S22 Ultra having issues with flickering screens, and we apologize for the inconvenience it caused you.

Before you try out the recommendations below, be sure to check if your device's software is updated to the latest version. To update your mobile device's software, follow these steps:
Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
Step 4. Restart your device.


Submit an error report through Samsung Members app as follows:


Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Display".

Step 4. Describe the problem in details and SEND.


How to submit an error report on Samsung Members app? | Samsung PH


If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung Engineers/Technicians are competent to assess your device with suggestions, and offer to provide prompt solutions to restore it up to optimum performance.


For more assistance and guidance, you may contact us on our online Samsung Customer Care support channels below. 

Or our Samsung Customer Care direct hotline numbers below.
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!
Stay safe and have a nice day ahead! Thanks for contacting Samsung.


Active Level 8
Galaxy S
Realistically, SOFTWARE UPDATING has its own risk factor too.

Like my Note20-Ultra, it got its 1st GREENLINE screen appearance after about 1 week of software updating to OneUI5.0/Android 13. Perhaps this software is too hot for Exynos chipset in our local release of the Note20-Ultra/S-20 Series phones. Why doesn't the SUPPORT here in SAMSUNG MEMBERS Community give us the technical explanation, sans their obligation to replace the damage screen?

Well imgnss, your S22-ultra is facing that possible trouble. Maybe yes, maybe not. Let SAMSUNG explain and fix it up. Their tech, our hard-earned money trusting them. Fair deal.