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Original topic:

Front camera / Selfie freezing issue

(Topic created on: 08-16-2024 11:01 PM)
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TheRain00
Beginner Level 3
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Galaxy S

in last 45 days i am also facing same camera freezing issue in my samsung s24 ultra , and i did everything like hard reset my device 2 times but after few days selfie freeze please , is there any solution for this , if upcoming update could solve this than it will be good another than i have no other choices and no any way to fix , so what i do i spent 3250 AED my  hard earning gone in it please provide some solution 

 

thanx 

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TeamGalaxyBianx
Moderator
Moderator
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Galaxy S

I’m really sorry to hear you’re dealing with this issue, TheRain00. 😟 It’s frustrating when the camera keeps freezing despite hard resets. If you haven’t already, please check for any available updates, as they might include fixes for camera problems. If the issue persists, reaching out to our service center might be the best option.

You can find the nearest service center to you here: http://smsng.co/SCLocator-SM 📍

📱 We also made it easy for you to book your appointment! You may do so directly from the Support tab on your Samsung Members app.

🛵 If you're from Metro Manila and cannot find the time to personally visit a service center, you can have it picked up*!

To book your pickup, you may call the following numbers:

#GALAXY or #425299 [Mobile Phones & Tablets]
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
84222111 [All Product, Landline]

*Galaxy pickup is free ONLY for flagship devices. Service fee applies to other models and varies per service center.

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