Original topic:

front camera turns black

(Topic created on: 12-17-2020 12:06 PM)
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Odlena
Beginner Level 4
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Galaxy S
When I have a video call on WhatsApp, my phone's front camera turns black and I need to restart my device (Samsung S10+) to make it work again. Does anyone have the same issue? What should I do to fix it? Thank you for your input! 
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4 Comments
keagan
Moderator
Moderator
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Galaxy S

Hi Odlena, Is this issue only happening with Whatsapp? Please make sure the front camera is not blocked by anything during the call.

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Odlena
Beginner Level 4
Galaxy S
Thanks for the comment, it happens with WhatsApp and Telegram. and it's not blocked...
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keagan
Moderator
Moderator
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Galaxy S

Hi, Please clear cache for your Camera application and check if the issue got resolved. Settings >> Apps >> 3 dot menu >> System apps >> Camera >> Storage >> Clear cache.

Also, please make sure that both the application are updated to the latest version.

mytech
Expert Level 3
Galaxy S
As @Keagan mentioned, clearing cache for the app may help. Also if you've updated recently, wiping the cache partition can help too, see...
@Cassidy
https://r1.community.samsung.com/t5/others/wipe-cache-partition-for-all-devices-en-fr/td-p/3156063

Alot of glitches in android can be solved by a simple restart.
So instead of me waiting to find out when something isn't working that requires a restart...

Go under settings and search
"auto restart"
I set mine to restart every night while I'm snoozing 🤙✌️