Galaxy S21 / Google Messages Bubbles not working anymore?

[theonecid]

The feature is enabled in the app's notifications. I used to it working but now it no longer works.

Anyone else?

Google Messages v7.4.049

Tried v7.0 same issue.

Facebook Messenger Bubbles are working fine though

[theonecid]

Thanks Ben. No I wasn't able to resolve it. It still doesn't work and I have the option enabled.

[Samsung_Ben]

Thanks for getting back to me - Once we hear back I will let you know and follow up with you!

[theonecid]

Greatly appreciated. Thanks again.

[Samsung_Ben]

Hi theonecid, 

Thank you for your patience - Please check the application again after ver.7.3.066 which should be available for download soon. Otherwise, another suggestion is to join beta test group in google play store. As these are suggestions, we also recommend that you submit an error report so the Devs team could potentially look further into it.

[ How to report error using Samsung Members application ]

1. Long press Samsung Members icon  on Apps screen and Tap Error reports.

2. Tap OK on agreement popup for sending system log data.

3. Select Symptom category.

4. Describe problem in detail and SEND. 

[theonecid]

Thanks for getting back to me Ben. I indeed have Google Messages Beta already and it recently updated to ver 7.5.045 and Bubbles are still not working on this version either.
I will do as you told me to report it.

[theonecid]

So an update: This is what I received. And then I tried the Live chat but they're completely clueless asking the wrong questions and didn't support properly.

Any other routes?

[Samsung_Ben]

Hi @theonecid, 

Thanks for the update. Unfortunately, at this time we suggest to get service support for your Samsung phone as they may be able to troubleshoot and help you resolve the issue.

If you do not wish to/unable to visit one of our Samsung stores, please arrange convenient Door-to-Door service pick-up through 1-800-SAMSUNG, Chat or text us at WECARE (932 273).

Note: This convenient Door-to-Door service includes free pick up and return shipping.

Please keep us updated if you have any additional questions!

Cheers,

Samsung_Ben