Original topic:

Galaxy S21 Ultra Keeps Crashing after Android 13 Update

(Topic created on: 11-28-2022 04:07 PM)
2762 Views
scifi6759
Active Level 4
Options
Galaxy S
My s21 Ultra keeps crashing app like gmail and even samsung apps.

Has anyone experienced this too?
Assyrian
Active Level 2
Galaxy S
Same issue with my Galaxy s22 ultra
larrylar
Active Level 2
Galaxy S

hi, did u find a fix for the restarting?

i did a factory reset and it was fine for a little but it is doing this again and keeps restarting all the time....any advise?

thanks

ll

0 Likes
larrylar
Active Level 2
Galaxy S

hi, did u find a fix for the restarting?

i did a factory reset and it was fine for a little but it is doing this again and keeps restarting all the time....any advise?

thanks

ll

0 Likes
John450
Beginner Level 2
Galaxy S
I have this issue since end of May/beginning of June. Very annoying. I tried almost all I've found on internet trying to repair it since then. No luck for now.
0 Likes
RedDogRabbit
Expert Level 5
Galaxy S

Well, if your issue started in May, it obviously has nothing to do with One UI V5.0.

Have a look at the link below to see if any there helps you out.

https://r1.community.samsung.com/t5/others/maybe-samsung-s-moderators-could-pin-a-post-on-common-fix...

John450
Beginner Level 2
Galaxy S
Thank you for the link. I've already tried all that is in this link, even Factory reset. Still having app crashing issue.
0 Likes
Randald
Beginner Level 3
Galaxy S

So what should we do if it started after the UI 5 update?

 

0 Likes
Helenna
Moderator
Moderator
Options
Galaxy S

Hi, we appreciate your efforts in solving the issue.

However, as you have tried everything but still the issue persists.

We kindly request you to get the device examined by the service technician to know the root cause of the issue and get it fixed.

Please visit the link given below to know the nearest Samsung authorized service center. 

https://www.samsung.com/ca/support/service-center/

0 Likes
scifi6759
Active Level 4
Galaxy S
Guys, what I did is I boot my phone to Recovery mode then Wipe Cache and Repair Apps.
0 Likes