Original topic:

Galaxy s23 ultra international 5G is not working in canada

(Topic created on: 03-03-2024 06:37 AM)
171 Views
miladsa
Active Level 1
Options
Galaxy S
Recently moved to Canada but my 5G is not connecting only i can use 4G
Is there any way to fix it?
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5 Comments
Al-001
Active Level 7
Galaxy S
The 5G implementation is region dependent, such as North America, China, India, Europe and etc, due to 5G technology (bandwidth and frequency)used in the regions differently. Technically, phone makers build different phones for different regions with different HWs/SWs.
A4109
Active Level 4
Galaxy S
Confirm if your data plan includes 5G. If it's not, i don't think you will get it.
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miladsa
Active Level 1
Galaxy S
It's 5G
A4109
Active Level 4
Galaxy S
I think you need to ask them. Contact the provider they are the once to fix it. My previous plan did not include 5G not until i changed my plan
lexcyn
Active Level 3
Galaxy S
Depends what region the phone is from as the bands for 5G might be different