Original topic:

galaxy s8 touchscreen issue 'ghost touch'

(Topic created on: 11-14-2018 12:30 PM)
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Ritchie95
Beginner Level 2
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Galaxy S
I recently started getting issues with my screen. It started as opening apps and hitting things while I'm not pressing the screen. I did a reset and it's still doing it with the keyboard hitting keys I'm not even touching or it will swipe along the board and hit keys. I've try googling a bunch of things and can't seem too find a fix just seems too be the screen is bugging out on swiping typing. Any ideas on this issue.
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6 Comments
Galaxy S
Try testing the screen with the Diagnostics here on the Samsung Members app - See if it sheds any light on the issue 🐧
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Ritchie95
Beginner Level 2
Galaxy S
I tried all of that can't seem too find a fix
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Galaxy S
Do you have a screen protector - Depending on the type it COULD be interfering? When you said that you "reset" that was a Factory Reset?
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Ritchie95
Beginner Level 2
Galaxy S
no screen protector and yes I did a factory reset just backed up important stuff
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Galaxy S
You might want to visit a Samsung Service Center - Unfortunately that's the only other thing I can think of 😕
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Moderator_
Moderator
Moderator
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Galaxy S
Hey @Ritchie95, please take your device in to a Samsung Service Center as @ShaggyskunkS9P has suggested.
-Jenna
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