Original topic:

Galaxy S9 LED case

(Topic created on: 10-20-2020 11:08 AM)
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Galaxy S
Just a few days ago my LED case on my S9 stopped displaying the time and other notifications.  Is there a possible solution to get the case to resume the notifications?  
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Halston
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Galaxy S

Hey jayman1973,
Try removing the cover and then carrying out a soft reset on your phone. This will end all processes and give the phone a fresh start. To do this, press and hold the 'Power' and 'Volume Down' buttons until the phone restarts. Then try the cover again to see if this has made any difference.

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Galaxy S
@Halston, I followed your instructions but by pressing the Power and Volume Down buttons, a screen shot was taken and nothing happened on the cover.
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Halston
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Galaxy S

Hi jayman1973,

Please press and hold the 'Power' and 'Volume Down' buttons until the phone restarts. 

This may take several seconds. Get back to us with the result.

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Galaxy S
Tried your suggestion and all that happened was the phone took a screen shot of my home screen and restarted. I have a feeling that it is the cover that called it quits and I may have to get a new one.
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