You may try below below procedures, if the problem is still remains. You phone required send to Samsung further checking. - Reset with Camera Setting
Open the icon ‘Camera’
Tap the ‘Setting’. This is the gear symbol
Choose ‘General’
And then pick ‘Reset’. You will have to confirm whether you want to continue or not. Go with ‘Yes’
- Reset with Setting Menu
Access the Main Page and choose ‘Setting’
Go with ‘Apps’
Tap ‘Camera’
Once you are directed to this section, go with ‘Storage’
You will see the information about the space being used. At the bottom, you should see the option ‘Clear Data’. Tap on it
Confirm your action by clicking ‘OK’
- Check Firmware Update
Go to ‘Settings’ and then go with ‘About’
Choose ‘Software update’ tab to see whether there is a new update or not
If a new update is available, simply tap the option ‘Install Update’ and follow the steps provided on the screen. But if there isn’t any, there won’t be any option available.
If you choose to install the update, your device will restart. It will optimize the apps automatically and then you can see whether the camera is already functioning properly.
- Clear Camera Cache
Clearing off the cache can help to boost the speed and make the operation go smoother.
Go to the Main Page
Press (and then hold) the camera for a while. Go with ‘App’ to get the info
Go to ‘Storage’ and then tap the option ‘Clear Cache’
You can choose the data that you want to clear. Don’t forget to tap ‘OK’ for the confirmation.
